1. Provider Identification These Digital Delivery & Booking Terms govern all digital confirmations, scheduling services, and electronic consultations provided by:
- Brand Name: StageGlamStudio
- Operating Company: VD GESTION
- Registered Address: 11 AVENUE CAMILLE PUJOL, 31500 TOULOUSE, France
- Customer Support Email: bulletin@stageglamstudio.com
- Telephone: +33 5 61 21 00 41
2. Nature of Digital Goods & Instant Performance Upon purchasing an on-site stage makeup package or consultation on www.stageglamstudio.com, your order involves immediate digital deliverables. These digital deliverables include instant appointment confirmations, digital face-chart preparation materials, artist dispatch allocations, and client reserved schedule slots.
- Digital Delivery Method: Deliverables are transmitted electronically via email or direct digital access links immediately following transaction approval.
- No Physical Courier: As these deliverables are digital and service-based, no physical tracking numbers or shipping carrier IDs will be generated or provided.
3. Express Consent & Waiver of EU Right of Withdrawal In accordance with Article 16(m) of the European Union Consumer Rights Directive (Directive 2011/83/EU):
- Express Request: By completing your transaction, you explicitly request and consent to the immediate performance and delivery of our digital consultation and booking allocation services.
- Forfeiture Acknowledgment: You acknowledge and expressly agree that once digital delivery has commenced (upon generation and delivery of your digital confirmation or materials), you waive your statutory 14-day right of withdrawal.
4. Proof of Delivery & Fraud Prevention To satisfy merchant processing guidelines and payment provider security standards (including Stripe compliance rules), all completed transactions generate direct digital proof of fulfillment. We log and archive the following technical evidence to confirm digital delivery:
- Time-stamped delivery logs of booking vouchers and digital customization charts.
- Customer IP address, device metadata, and transactional email transmission logs.
5. Service Coverage Digital bookings and subsequent on-site makeup services are strictly restricted to customers located within the European Union and the United States.