1. General Provisions & Company Information These Terms of Service (“Terms”) govern the purchase and provision of on-site customized stage makeup, styling services, and associated digital consultation materials offered on www.stageglamstudio.com.
- Brand Name: StageGlamStudio
- Operating Company: VD GESTION
- Registered Address: 11 AVENUE CAMILLE PUJOL, 31500 TOULOUSE, France
- Customer Support Email: bulletin@stageglamstudio.com
- Telephone: +33 5 61 21 00 41
By placing an order or booking a service through our platform, you agree to be bound by these Terms, which strictly comply with European Union consumer directives and applicable U.S. federal and state laws.
2. Scope of Services & One-Time Sale Notice
- Service Nature: All purchases made on this website represent standard, one-time transactions for custom on-site services or digital consultation deliverables. We do not offer recurring subscriptions or automatic renewal charges.
- No Physical Shipping: Because our services consist exclusively of localized, on-site makeup application and custom digital scheduling/consultation deliverables, no physical shipping or carrier tracking numbers will be generated or provided. Proof of service completion is documented via direct booking confirmations, service logs, and on-site completion receipts.
3. European Union Right of Withdrawal & Consumer Notice Under EU Consumer Rights Regulations (Directive 2011/83/EU):
- Digital Goods & Instant Deliverables: By completing a purchase for custom digital materials, face charts, or instant scheduling allocations, you expressly consent to the immediate performance of the contract and acknowledge that once digital delivery or performance has commenced, you waive your statutory 14-day right of withdrawal.
- On-Site Custom Services: For custom on-site makeup services scheduled for a specific date and time, statutory right-of-withdrawal exceptions apply once service execution has commenced or when services are reserved for designated execution dates.
4. Intellectual Property Rights All visual artwork, design compositions, brand names, logos, original portfolio photographs, and product page media displayed on www.stageglamstudio.com are the exclusive intellectual property of VD GESTION or used under valid, licensed, and non-copyrighted terms.
Unauthorized reproduction, duplication, distribution, or commercial exploitation of any media or custom face-chart designs without prior written permission from VD GESTION is strictly prohibited.
5. Service Coverage & Geographic Restrictions Our services are exclusively offered to and executable for clients situated within the territories of the European Union and the United States. We reserve the right to decline bookings submitted outside these designated geographic service zones.
6. Payment Processing, Cancellations & Disputes
- Payment Processing: All financial transactions are securely processed via Stripe.
- Cancellations & Refunds: Bookings cancelled prior to service execution are subject to our service cancellation terms. In the event of a service query, customers agree to contact VD GESTION support directly at bulletin@stageglamstudio.com to reach an amicable resolution before initiating bank disputes or chargebacks.